Privacy Policy

1. WHO WE ARE

Ritchey's Mobile Detailing Services LLC is a mobile vehicle detailing business based in West Bend, Wisconsin. We operate the website ritcheysdetailing.com (or ritcheysdetailingllc.com).

Contact: ritcheysdetailingllc@yahoo.com | (262) 483-9771

2. INFORMATION WE COLLECT

We collect information you voluntarily provide when you:

• Submit our contact form (name, phone, email, vehicle type, message)
• Book an appointment through our Square scheduling system
• Contact us directly by phone, text, or email

We also collect basic analytics data through Google Analytics 4 about how visitors use our website (pages visited, time on site, general location, device type). This data is anonymized and aggregated — we cannot identify individual visitors from it.

We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and confirm detailing appointments
• Send appointment confirmations and follow-ups
• Improve our website and services
• Measure advertising effectiveness (analytics and pixel data)

We do not sell your personal information to third parties. We do not share your information with anyone except as described in this policy.

4. THIRD-PARTY SERVICES

Our website uses the following third-party services that may collect data:

Square Appointments — our booking system. When you book an appointment, you interact directly with Square's platform and are subject to Square's privacy policy (squareup.com/legal/privacy).

Web3Forms — processes contact form submissions and routes them to our email. Your form data passes through Web3Forms' servers.

Google Analytics 4 and Google Search Console — provide website analytics. Google's privacy policy applies (policies.google.com/privacy).

Meta Pixel — measures ad performance. Meta's data policy applies (facebook.com/policy).

Vercel — hosts our website. Vercel's privacy policy applies (vercel.com/legal/privacy-policy).

5. COOKIES

Our website uses cookies for analytics and advertising measurement. When you first visit our site, you will see a cookie consent banner. You can accept or decline non-essential cookies at that time.

Essential cookies (required for the site to function) are always active. Analytics and advertising cookies are only set with your consent.

6. YOUR RIGHTS

You have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of analytics tracking (use your browser's privacy settings or a tool like optout.google.com)

To exercise these rights, contact us at: ritcheysdetailingllc@yahoo.com

7. DATA RETENTION

We retain contact form submissions and booking records for up to two years for business purposes. Analytics data is retained per Google Analytics' default retention settings.

8. CHILDREN'S PRIVACY

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

9. CHANGES TO THIS POLICY

We may update this policy occasionally. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. CONTACT

Questions about this privacy policy?

Ritchey's Mobile Detailing Services LLC
West Bend, WI 53040
ritcheysdetailingllc@yahoo.com
(262) 483-9771